Legal & support

Refund Policy

SAT Mastery is a $19.99 USD digital download delivered shortly after verified payment. Because access is provided immediately and digital products cannot be physically returned, purchases are generally final once the workbook has been delivered or downloaded. This does not prevent a legitimate refund review or limit rights that applicable consumer law does not allow to be waived.

When a refund may be appropriate

A refund request will be reviewed when there is a duplicate purchase; the delivered file is corrupted or inaccessible and support cannot provide a working copy; the product is materially different from its description at the time of purchase; the purchase was unauthorized and supported by appropriate information; or a refund is otherwise required by applicable consumer law.

Request window

Contact support within 14 calendar days of purchase whenever reasonably possible. Requests required by non-waivable consumer law will be considered within the period that law provides, even if it is longer.

How to request a refund

Email support@getsatmastery.com with the email address used at checkout, the Paddle receipt or transaction ID, and a clear description of the issue and any troubleshooting already attempted. Do not send full card numbers, security codes, passwords, or other sensitive payment credentials.

Review and processing

Support may first try to resolve delivery, compatibility, or file-access problems. If a refund is approved, Paddle may process and administer it as Merchant of Record. The time for funds to appear depends on Paddle, the payment method, and the customer's financial institution.

Consumer rights

Nothing in this policy excludes, restricts, or overrides refund, cancellation, conformity, or other statutory consumer rights that cannot lawfully be excluded.